What we collect
Most of it you type into one of the two forms on this site. To ask for a price you also sign in, with Google or with a code we text to your phone. If you use Google, Google gives us your name and email address. There is no password.
- Your name.
- Your phone number. Both forms ask for it: a painter so we can call you about work, a customer so we can call or text you about your quote and send you a sign-in code.
- Your email address. Required when you ask for a price, optional on the painter application.
- The parts of New York you can work in, or where your property is.
- From customers only: the size of the unit and when you want the work done.
- From painters only: years of painting, part-time or full-time, and whether you have a car.
Our host and our product analytics also record ordinary request data — the pages you visit, the browser, an approximate region. When you are signed in, our product analytics links that to your name, email address and phone number, so we can see what went wrong when you tell us something did not work. We use it only to run and improve this site. If an ad brought you here, we keep the code the ad platform put in the link, in a cookie that lasts 90 days, so we can tell which ad led to a request. When the ad was Google's, we also send that code back to Google, to tell it the ad led to a request. That code carries no name and no contact detail, and if your browser sends a Global Privacy Control signal we do not store it at all.